How to switch Shopify subscription apps without losing subscribers
The fear that stops most merchants from switching subscription apps is losing active subscribers mid-cycle. It doesn't have to happen. CSV migration moves existing subscriptions into the new app without interrupting them — here's how.
You switch Shopify subscription apps without losing subscribers by exporting your active subscriptions as a CSV, recreating your plans in the new app, and importing the CSV so existing subscriptions continue uninterrupted — which Curobi does for free from Recharge, Appstle, Loop, Bold, or Seal.
What migration actually moves
A subscription migration moves your active subscribers — who they are, what they're subscribed to, the cadence, and the next charge date — into the new app. Done via CSV, it brings subscribers in without interrupting active subscriptions, so nobody's coffee stops arriving.
Curobi provides CSV-based migration to bring existing subscribers in from Recharge, Appstle, Loop, Bold, or Seal. Migration tools are included on the Pro plan at no extra cost.
What to prepare before you switch
Recreate your subscription plans in the new app first — the cadence, any subscribe-and-save discount, and the products, variants, or collections they apply to. Curobi is free to install, so you can build and preview your plans before committing to a paid tier during the 14-day trial.
Because Curobi runs on Shopify's native Subscription Contracts and checkout, there's no separate checkout or redirect for customers to re-learn, and your existing reviews, loyalty, email/SMS, and analytics apps keep seeing subscription orders as ordinary Shopify orders.
Go live with confidence
After the import, verify subscriptions, next charge dates, and the customer portal, then place the purchase-option widget on your product pages. Because migration doesn't interrupt active subscriptions, you can move at your own pace.
How to switch subscription apps without losing subscribers
Export your subscribers as a CSV
Export active subscriptions — subscriber, product, cadence, and next-charge details — from your current app.
Recreate your plans in Curobi
Install Curobi (free) and set up matching plans across your products, variants, or collections.
Import the CSV
Curobi's CSV migration brings subscribers in without interrupting active subscriptions. Migration tools are included on the Pro plan at no extra cost.
Verify and go live
Confirm subscriptions and next charge dates, add the widget to your product pages, and switch over.
Frequently asked
- Can I migrate from Recharge, Appstle, Loop, Bold, or Seal?
- Yes. Curobi provides CSV-based migration tooling to bring existing subscribers in from Recharge, Appstle, Loop, Bold, or Seal without interrupting active subscriptions. Migration tools are included on the Pro plan at no extra cost.
- Do I need to change my theme or checkout?
- No. Curobi runs on Shopify's native checkout and Subscription Contracts, and its purchase-option widget renders inside your existing theme. There is no separate checkout, redirect, or third-party billing page for customers to pass through.