Where a box business loses subscribers, and what Curobi does

In this video

• Fixed calendar billing: every subscriber charged on the same day, with one charge day, one ship day and an order cutoff you choose. One packing day, one shipment.
• Three ways to sell a box: a Curated box you lock and publish once, Build-a-Box where subscribers pick from a menu, and Mix & Match where the price drops as they add.
• A safe-to-send check before anything ships: who gets what, and whether your stock covers it.
• Failed payment recovery: retries on day 2, 4 and 7, a secure link to update the card, and a pause instead of a cancellation.
• Cancel flow that offers a pause or a skip first, and tells you why people leave.
• A customer portal where subscribers skip, pause, reschedule, swap a product or update a card without emailing you.
• Klaviyo (9 subscription events), Gorgias (the subscription on every support ticket, with skip, pause and cancel buttons) and Shopify Flow (7 triggers), on every plan, including Free.
• Built on Shopify's own subscriptions and checkout. 0% Curobi transaction fees. What you grow, you keep.

Key moments

1. 0:00The month begins: renewals, failed cards, skip emails
2. 0:16Meet Curobi
3. 0:30One charge day for every subscriber (fixed calendar billing)
4. 0:46Curated box, Build-a-Box and Mix & Match
5. 1:02Safe to send: who gets what, stock covered
6. 1:10Keep subscribers: retries, card update, pause not cancel
7. 1:32The customer portal
8. 1:43Klaviyo, Gorgias and Shopify Flow
9. 2:020% Curobi transaction fees