Tagged: churn
8 articles taggedchurn. Back to all articles →
Shopify international recurring billing
How to launch Shopify subscriptions across borders without surprise duties, wrong renewal currencies, failed local payments, or delivery-driven churn.
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How to raise subscription prices without losing subscribers
Editing a Shopify selling plan does not reprice a single existing subscriber. The contract edit that does, the notice it needs, and how to measure the fallout.
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Shopify subscription analytics: what to measure, and how to calculate it
Shopify counts paused contracts as active subscriptions. The six metrics a recurring store runs on, how to calculate each from Shopify data, and the traps.
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How to recover failed subscription payments on Shopify
Which decline codes are worth retrying, the three limits your retry schedule has to fit inside, and how to measure Shopify subscription recovery honestly.
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How to Reduce Subscription Churn: A Playbook for Voluntary and Involuntary Loss
Subscription churn is two problems: subscribers who choose to cancel, and subscribers a failed card cancels for them. A playbook for both, portal to dunning.
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The month-3 churn cliff, and how to survive it
Coffee subscription churn clusters early: the subscriber getting bags they could buy at the supermarket cancels around month 3. How to give them a reason to stay.
Read article →The skip button is your best retention tool
Most coffee subscribers who cancel aren't unhappy — they're over-supplied. Skip, pause, and reschedule controls recover more subscribers than any discount.
Read article →Failed payments are quietly costing you subscription revenue
Involuntary churn — subscriptions that lapse because a card failed, not because the customer left — is the largest recoverable revenue leak on Shopify.
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